I chose Davao Light Power and Company as the subject in the discussion with the HR practices. But before we discuss about the HR Practices, we will have a short views about the company.
Davao Light and Power Company is the third largest privately-owned electric utility in the Philippines. It holds the franchise for distributing electric power to Davao City, the largest city in the world in terms of land area, as well as Panabo City and the municipalities of Carmen, Dujali, and Sto. Tomas in Davao del Norte. On September 29, 2000, the franchise was renewed for another 25 years by virtue of Republic Act 8960.
In 2007, the company sold 1.333 billion kilowatt-hours to 247,341 customers with a peak demand of 245 megawatts (MW). Among the country’s most efficiently run power utilities, its systems loss rate of 8.13% is well below the government mandated cap of 9.50%.
Davao Light maintains a 53.8 MW standby diesel power plant with a capability of 40 MW for sustained operations. As needed, it is activated to stabilize voltage as well as augment the power supply of its primary generating sources. It makes use of a fully functional automated mapping and facilities management (AM/FM) system to track the location of electric distribution assets in its franchise. Also in place is a Supervisory Control and Data Acquisition (SCADA) system, a facility that allows remote real-time data gathering and control of equipment in all power substations.
High-end computers, sophisticated software, and other devices are being used to speed up meter reading, streamline billing, provide efficient and prompt response to customer inquiries, generate management information, and analyze electrical grid information.
Special attention has been devoted to improving Davao Light’s service standards. Innovative re-engineering efforts have cut down service cycle times. Outsourcing of tasks and reallocating manpower and other resources has allowed the utility to improve productivity while keeping costs relatively stable. Current efforts focus on teamwork, service excellence, professionalism, and innovation in preparation for a deregulated and competitive environment.
Now and in the future, Davao Light is committed to deliver reliable and efficient service at reasonable rates.
Education is Key to Success
The Philippines is known as the "human resource training institute of the Far East" because of its superb education system. After ten years of schooling in both English and Filipino, students at age eighteen may choose to attend one of the country’s fifty-five universities. To make such education as universally available as possible, the government and universities have established a broad scholarship system. The Department of Science and Technology (DOST), for example, emphasizes the importance of advanced technology and engineering. Thus, it offers 3,500 scholarships in the fields of science and mathematics. In this way, it can stimulate an increase in the number of graduates with master’s degrees in engineering and science.
The HR Practices
HR or Human resource Human resources is an increasingly broadening term with which an organization, or other human system describes the combination of traditionally administrative personnel functions with acquisition and application of skills, knowledge and experience, employee relations and resource planning at various levels. The field draws upon concepts developed in Industrial/Organizational Psychology and System Theory. Human resources has at least two related interpretations depending on context. The original usage derives from political economy and economics, where it was traditionally called labor, one of four factors of production although this perspective is changing as a function of new and ongoing research into more strategic approaches at national levels. This first usage is used more in terms of 'human resources development', and can go beyond just organizations to the level of nations. The more traditional usage within corporations and businesses refers to the individuals within a firm or agency, and to the portion of the organization that deals with hiring, firing, training, and other personnel issues, typically referred to as 'human resources management'. This article addresses both definitions.
The Benefits of Employees
DLPC have Basic Retirement Plan for the retirees, insurance plan for unwanted cases, health insurance for the healthy benefits. Each employee can avail a discount in every check up in their health status.
The rate of wages in the company is good, if you are a regular employee, you will have an increase of 1000.00 pesos each year, and every year they have a budget for their uniform.
They also have a program, the Team building which helps the new employee and old employees to spent time together in order to have better relationships. The company is particular to customer’s security and privacy, the same with the employees.
Each year the company celebrates its Christmas party, and the employees are given their
13th month pay.
If an employee is new, he or she will undergo the casual position, which means they have a 6 months contract to prove if they deserve the job, if they are deserving they will be a regular employee but if not then sorry to tell, they will be out(better luck next time).
The Filipino as an Employee
Filipinos are friendly and have a "laid-back" culture. They adopt an informal appearance, even in the workplace. They are at ease with walking into their superior’s office simply to have a conversation. On the other hand, they are sensitive to being reprimanded. They like to be treated with patience. Because they value a solid reputation and a good public image, it is shameful for them to be reprimanded in public. They respect a manager that is fair, respectful of their dignity, and willing to compromise. In return, they are trustworthy, dedicated, responsible, and productive workers.
Typical of Asian culture, Filipinos avoid conflict and confrontation. In order to avoid unsettling situations, they often rely on an intermediary or third party to convey their message. While in the United States this could be perceived as evasive, the Filipino is more comfortable avoiding conflict. They value harmony over their personal viewpoint and often remain silent in disagreement. Thus, harmony is preserved at the expense of their own creativity or initiative. They will follow a boss’s decision rather than create a stir by suggesting an alternative proposal.
Business is usually undertaken at a leisurely place. Unlike the United States and Europe, the Asians executive conducts business first by establishing a friendship and then building a professional relationship. The purpose of a business meeting is sandwiched between family and small talk, which is crucial to maintaining solid connections.
http://www.pacificbridge.com/publication.asp?id=10
http://en.wikipedia.org/wiki/Human_resources
http://www.davaolight.com/index.php?option=com_content&view=article&id=49&Itemid=70
http://www.pacificbridge.com/publication.asp?id=10
No comments:
Post a Comment